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Data collection

Micro Step may process personal data about you, because you have purchased a product from Micro Step, visited our website and / or provided it yourself with Micro Step when filling out a contact form on the website. Micro Step can process the following personal data:

First and last name
Address data
phone number
E-mail address
IP address


Why Micro-step needs data

To process the order
To contact you regarding your order
To keep you informed by email of new products and promotions, only if permission has been given
To view your order history and any warranty claim in case of repair or defect on a scooter
To optimize statistical analysis of website and website


How long does Micro Step store data?  

Micro Step does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected. For example, we are obliged to retain information relating to sales for a certain time period in order to comply with applicable bookkeeping regulation.

Sharing with others 

Micro Step will only provide your personal data to third parties if this is necessary for the execution of an agreement with you, or to comply with a legal obligation. We use Mollie as a payment service provider. Data can be shared between Micro Step and Mollie within that context for the purpose of processing payments.


Mapping a website visit - Cookies

On the website of Micro Step, general visitor data is kept, including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used for analyzes of visitor and click behavior on the website. Micro Step uses this information to improve the operation of the website. This data is anonymized and is not provided to third parties.


Google Analytics

Micro Step uses Google Analytics to track how users use the website and how effective the Micro Step Adwords ads on Google search result pages are. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google's privacy policy for more information. You also find the privacy policy of Google Analytics here. Google uses this information to keep track of how our website is used, to provide reports on the Website to Micro Step and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or where such third parties process the information on behalf of Google. Micro Step has no influence on this. Micro Step has not granted Google permission to use Analytics information obtained through Micro Step for other Google services.


View, modify or delete data  

You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to [email protected] with the subject line: DATA REQUEST. Micro Step will respond to your request as soon as possible, but within 72 hours.

You are entitled to complain about the collection and storage of your data with the 'autoriteit persoonsgegevens'.


Micro Step takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The Micro Step website uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands. If you have the impression that your data is not secure or if there are any indications of misuse, or if you would like more information about the security of Personal Information collected by Micro Step, please contact Micro Step at [email protected]. www.micro-step.nl is a website of Micro Step. Micro Step can be reached as follows:  


Telephone: 020 - 320 6409
E-mail address: [email protected]