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Guarantee and Repairs

All of our scooters and kickboards include a 2-year warranty against manufacturer defects. This applies also to used/sale items.  Our warranty is valid for 2 years from the date of purchase. It protects against manufacturing defects and faults in craftsmanship but does not cover any damages incurred via improper use (such as jumps, tricks, or other aggressive use).  Also, general wear and tear is not considered a warranty consideration as the scooters’ wheels and moving parts will wear down over time with standard use. We can only accept claims if you have a valid proof of purchase.

We have many parts in stock and can repair scooters for you. For more information email service@micro-step.nl

 



Scooters used on a daily basis by children may suffer some wear and tear. This is not covered by the warranty but we do stock spare parts to repair scooters when necessary. Some can be purchased on the website directly, but we have many more parts in stock.

We have included a video with fitting instructions for most of our spare parts. If you have any trouble replacing a spare part, feel free to contact us and we will try to help you.